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Consumer Protection

Consumer protection laws, unfair trade practices, and customer rights compliance

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11 min read

Washington's Homeowner Recovery Program Is Now Paying Claims: A Contractor Bookkeeping and Registration Survival Guide

Since July 1, 2026, a Washington homeowner holding an unsatisfied court judgment against a registered contractor can collect up to $25,000 per parcel from L&I's Homeowner Recovery Program, and the state then pursues the contractor for reimbursement. This guide covers the eligibility rules, the $30,000 general and $15,000 specialty bond requirements, and the job-costing, change-order, retention and sales-tax bookkeeping habits that keep a dispute from ending in a judgment.

Mike Thrift

constructionbookkeepingjob-costing
10 min read

State Price-Gouging Laws: What Retailers Can Legally Charge During a Declared Emergency

Nearly 40 states cap emergency price increases — California at 10% above your own pre-emergency price — and most statutes require no proof of bad intent, only an increase past the threshold. Penalties reach $5,000 per violation in North Carolina and $20,000 in Texas, and the cost-justification defense works only if dated price snapshots and supplier invoices already exist.

Mike Thrift

retailcomplianceconsumer-protection
11 min read

Illinois Just Rewrote Its Pawnbroker Law: What the Auto-Title Ban and New Reporting Rules Mean for Your Shop's Books

Illinois replaced its pawnbroker statute with the Pawnbroker Regulation Act of 2023, ending auto-title advances under a pawn license, capping active licenses at 250 statewide (150 in specified populous counties), and adding electronic police reporting plus aggregate data collection. Here is how to structure a pawn shop's chart of accounts, book forfeitures at lower of cost or net realizable value, and run off title-secured balances separately.

Mike Thrift

complianceconsumer-protectionloans
11 min read

NYC Banned Hidden Hotel Fees and Surprise Card Holds: A Compliance and Bookkeeping Guide

Since February 21, 2026, New York City requires hotels and short-term rental hosts to advertise an all-in total price including every mandatory fee, and to disclose credit card holds and advance deposits before the guest pays. Here is how the rule differs from the federal FTC junk-fee rule, what counts as mandatory, and how to keep room revenue, fee revenue, deposits, and incidental holds straight in your ledger.

Mike Thrift

junk-feesall-in-pricingpricing-transparency
12 min read

Elder Financial Exploitation: A Business Owner's Guide to Protecting Aging Parents' Money

Banks tied roughly $27 billion in suspicious activity to elder financial exploitation in the year ending June 2023, per FinCEN. A practical guide for business owners — the five scams draining parents' accounts, the warning signs to watch in their finances, how to get read-only visibility without starting a family fight, and the bookkeeping rules that protect you if you end up holding the power of attorney.

Mike Thrift

fraud-preventionpersonal-financeestate-planning
10 min read

California Is About to Regulate Franchise Brokers: What SB 919 Means Before You Sign

Starting July 1, 2027, California's SB 919 requires franchise brokers to register annually with the DFPI, deliver a standardized disclosure document — including how they are paid — before pitching any franchise, and keep five years of auditable records. Here is what the law changes, why broker commissions of 40–50% of the franchise fee matter to buyers, and how to vet a broker before the rules take effect.

Mike Thrift

franchise-bookkeepingcaliforniaregulatory
10 min read

Washington's Homeowner Recovery Program Is Live: How Contractors Should Reserve for Judgment Claims That No Longer Go Away

Since July 1, 2026, Washington homeowners can collect up to $25,000 of an unpaid contractor judgment from the state's Homeowner Recovery Program, after which L&I can pursue the contractor for reimbursement with interest on payment plans of up to 36 months. This guide explains the eligibility rules, the post-2024 bond levels of $30,000 general and $15,000 specialty, and how a residential contractor should log disputes, accrue probable losses under ASC 450, fund a separate cash reserve, and amortize a state repayment plan in a plain-text ledger.

Mike Thrift

constructionsmall-businessrisk-management
19 min read

Connecticut's All-In Pricing Law Is Live: The July 1, 2026 Junk-Fee Ban Every Business Selling to CT Customers Needs to Follow

Connecticut's S.B. 3 takes effect July 1, 2026: every business advertising to Connecticut must show an all-in price that includes all mandatory fees. Learn who must comply, the tax and shipping exceptions, how it compares to the FTC rule, and the bookkeeping checklist to align your price tags, POS, and ledger.

Mike Thrift

connecticutjunk-feesall-in-pricing
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