
How to Write a Collections Policy That Gets Invoices Paid Faster Without Losing Customers
A written collections policy with a dated follow-up schedule gets invoices paid sooner — set terms, automate reminders, call at day 15, hold credit at day 45.
#accounts-receivable
Manage invoices, track payments, and optimize cash collection

A written collections policy with a dated follow-up schedule gets invoices paid sooner — set terms, automate reminders, call at day 15, hold credit at day 45.

Record unconditional pledges as revenue when promised, discount multi-year amounts to present value, and reserve for pledges that never arrive.

One late payment threatened payroll for 39% of owners; 59% carry invoices 30+ days overdue. Deposits, shorter terms, and a cash buffer fix it.

Medicaid reimburses doulas in 26 US states — get paid by matching Type 1 and Type 2 NPIs to claim fields, contracting every MCO, and aging receivables.

Medicare pays roughly $65 per patient per month for CPT 99490, but only after documented consent, an initiating visit, and an electronic care plan are in place.

A bounced check reverses the deposit and reopens the receivable — book the NSF fee as its own expense and apply the redeposit to the invoice, never to revenue.

An overpayment is a liability, not revenue. Book the excess as a customer credit, park unmatched cash in a clearing account, and escheat stale credits.

A credit memo reduces what a customer owes and a debit memo increases it — both correct an invoice without deleting it, so the audit trail survives.

Donuts cost cents to make, yet profit leaks through 4 a.m. labor, fryer oil, and day-old waste — track each line to hold food cost under 30%.

US Medicaid authorizations cap private-duty nursing revenue while payroll runs weekly — track auth balances, reconcile EVV, and hold DSO at 40–45 days.

A401's pay-if-paid clause decides whether a slow-paying owner becomes your problem. What A101, A201 and A401 each do, and which blanks to negotiate first.

Cut DSO from 45 days to 30 with six habits - same-day invoicing, written terms, electronic payment, scheduled follow-ups, dispute triage, and credit limits.