
OpenTable's 2% Service Fee on No-Shows and Deposits: A Restaurant Guide to Booking and Reconciling Payouts
OpenTable now deducts 2% from no-show penalties, reservation deposits, and prepaid experiences, and lets U.S. restaurants absorb the fee or pass it to diners per cancellation policy. This guide shows how to book deposits at gross as a liability, expense the fee separately, run a six-step monthly payout reconciliation, and decide whether deposits still pay off after the fee.









